Enabling Beneficial
& Reliable AI
For All

Volume 6

Susmita Roy

Managing Editor

EDITOR'S NOTE

Generative AI models have put extraordinary power into the hands of ordinary people. And while few may have yet ventured beyond AI’s ability to write essays or plan a vacation, most understand its potential is limitless.

In this special volume of ai:sight, we have curated a ‘best-of- the-best’ selection of the articles published in our first year. Our focus is on three questions that, here at Fractal, we discuss with our clients regularly: How is AI shaping the world? How can AI help you grow? How can AI be a game changer for your business success?

Exploration of these questions allows us to work out how best to apply our expertise and technologies to our client’s unique circumstances to ensure that they capitalize on the power of AI. We enable businesses to move quickly to deploy solutions that yield real results – such as improved products, reduced costs, and more effective teams – and position themselves ahead of the competition.

The convergence of analytics and AI has opened new horizons and drives innovation in multiple spheres. Today, digital transformation is accelerating the way we consume goods and serve the requirements of aging people as we enter an era of population decline across countries.
At the same time, sustainable innovation is now a necessity. As a society, we must act in a way that sustains the human race and improves the quality of our lives. Artificial intelligence will be the key to addressing these challenges. Enterprises will save time and money through automation, improve the speed and effectiveness of decision-making, and increase revenue by finding new opportunities.

Over the following pages, you will find multiple examples of our client’s experiences, insights into the development of our solutions, and deep dives into the topics that matter – like operational excellence, product development, growth, and sustainability. There’s a mix of new content and highlights from the past year, and we hope you find plenty that will resonate with your business challenges.

We are looking back and looking ahead. Only by taking a 360-degree perspective can we fully open our eyes to the unlimited potential of artificial intelligence.

I hope you enjoy the read.

Leaders must be prepared to re-engineer their decision-making to thrive in this changing world. We equip you with information, insight, and real-work examples to support this process with ai:sight, our new bi-monthly magazine.
An amalgamation of ideas, ai:sight is about elevating value creation, delivering growth, and thriving in an ever-changing economic environment. We hear from the transformational individuals redefining how organizations operate and interact with the world. As agents of change, they bring unique insights and experiences.

I hope you enjoy the read.

EDITOR'S NOTE

Feature story

GenAI in action, from call centers to healthcare

Generative AI's ability to automatically generate new text, audio & video is jumpstarting innovations

Read the story

Jonathan Saunders

Chief Data Officer, Direct Line Group

Suraj Amonkar

VP & Head of AI @Scale, Fractal

Ann Hintzman

Chief Design Officer, Fractal

Suraj Amonkar

VP & Head of AI @Scale, Fractal

Ann Hintzman

Chief Design Officer, Fractal

Himanshu Nautiyal

Chief Product Officer, Strategic Center, Fractal

Ajoy Singh

Chief AI Officer, Fractal

Ajoy Singh

Chief AI Officer, Fractal

Himanshu Nautiyal

Chief Product Officer, Strategic Center, Fractal

Enabling beneficial and reliable AI for all

In the realm of AI, we're on a collective journey to not only harness its immense potential but to ensure it touches every heart. It's about inclusivity, ensuring AI's benefits reach everyone, breaking down barriers to create opportunities. Yet, it's more than just technology; it's a force for positive change. AI tackles global challenges, from healthcare to sustainability, making our world better.

Let's embrace this vision for a brighter, more inclusive future together.

Engage seamlessly with your audience

Improve Operational Effectiveness

Build Better Products Faster

Drive Better Executive Decisions

Build A Sustainable Future

Imagine a world where every touchpoint feels like a personalized conversation. With AI technologies, create dynamic interactions that adapt in real-time, delivering tailored recommendations and offers and suggestions that feel like they were made just for them. Join us in this journey as we dive into stories that will help you forge meaningful connections with your audience. Embrace the future of customer engagement.